Product Support Expert: Brian Harding

Brian Harding is Great Plains Industries' resident electronic data exchange expert, with time that includes working as an inside sales representative, product support supervisor and currently as the EDI process manager. A member of the product support team for 14 years, his workday involves managing the EDI order process, supporting the call center, manually entering purchase orders and responding to emails. Brian’s favorite part of his job is that he is constantly learning, and no day is the same. Whether he is working through EDI processes, troubleshooting a product issue or providing a recommendation for a new application, each day brings new challenges.

Brian has a professional background that includes twenty-four years in the customer service field while working in the manufacturing and printing industries. He was first introduced to pumps and meters while assigned to the engineering department during his enlistment in the Navy. 

While away from work, Brian enjoys reading, working in the yard and watching sports. He and his wife enjoy watching movies, going to new restaurants and attending NASCAR and NHRA events.